frequently asked questions

frequently asked questions

We’re here to answer all your queries and concerns. If you don’t find what you’re looking for, reach out to us.

exploring our properties

Check out the listings of all our available rooms. If you have questions you can chat to one of our team any time.

It’s super easy! Just click on the “find my home” button at the top, filter according to your preferences and we will provide the most relevant places. You can also chat with our sales specialists and they’ll be happy to share our available room or studio options.

The earliest move in date is displayed on each property listing. Many of our available rooms are open for immediate move-in and all properties are open for move in within 4 weeks of the listing status showing as ‘available’.

The team are always happy to speak to you – simply drop us a Whatsapp message, email or fill up the form on the page below.

All our properties feature a TV (40”-50” wide), Chromecast, Superfast 1GB Mesh Wifi, furnishing, washing machine and comprehensive kitchenware (including fridge, crockery, cutlery, utensils and kitchen knives, pots and pans, cooking dishes, serving dishes, glassware, mugs, coffee press, kettle, toaster and hob - please check the individual listings for details of whether a microwave, oven, freezer and tumble dryer are provided). Please check individual listings for information about additional apartment amenities and condo facilities as these vary by property.

Yes, all our properties come comprehensively furnished. As a minimum you can expect in the communal areas: dining table and chairs, sofa and armchair, coffee table, smart TV, shelving unit and decorative accessories. In the bedrooms: queen sized bed, bedside table, bedside lamp and wardrobe.

We’re not able to remove any of the furniture provided but if there is space in your personal bedroom you’re welcome to add additional small items of furniture (as long as they don’t require any fixing to the walls).

No, unfortunately we do not currently allow pets in any of our properties.

Couples are welcome to rent master rooms in specific properties. In properties where we feel the communal areas are large enough to accommodate an extra person we allow couples to rent master rooms (with private bathrooms only). This is to ensure there are not too many people sharing the common bathrooms. Rooms where couples are accepted are clearly indicated on our website listing pages.

Yes, we allow cooking in all our properties and provide all the kitchenware you need to rustle up a delicious meal. We ask that you’re considerate of your flatmates and clean up shortly after using the kitchen.

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